Welcome to Concierge Business Solutions®,
where we empower small businesses to thrive with a wide range of business services, business software and tailored offerings for continuing professional development.

We are uniquely equipped to support businesses specializing in personal concierge services.

Our Services

Business Consulting & Business Coaching

Coaching and consulting can transform your entrepreneurial journey. Get an expert mentor, sharpen your focus, and uncover opportunities for growth.
Read More ➝

Business Analysis

Sometimes you’re too close to the problem to see areas for improvement. Make efficient decisions that support your success.
Read More ➝

Metrics Programs

Think your business is too small for metrics? Even small businesses can benefit from data-driven insights to enhance decision-making.
Read More ➝

Policies and Procedures

Watertight policies and well-documented processes are essential. We offer business policy templates and many other resources for starting a small business or for supporting businesses of any size.
Read More ➝

Business Automation

Don’t let outdated processes hold you back. Our business process automation tools enhance efficiency and simplify operations. We have exclusive concierge software for lifestyle management, owners of a second home, and more.
Read More ➝

Business Reporting

No matter the size of your business, accurate reporting allows you to address challenges proactively. Our reporting tools are some of our resources for starting a small business.
Read More ➝

Essential Elements™

Transform your business operations with our innovative data collection system, trusted by businesses offering a concierge service.
From payroll to productivity, Essential Elements™ is a game-changing business software program for entrepreneurs drowning in admin.

Just a real quick shoutout to Leslie to say how much I LOVE the Essential Elements Software! Every month, when I pay my team, I’m reminded of what a great investment this was.

The webinar today (Marketing to HOA & Realtors) was powerful and to the point. Thank you, Concierge Business Solutions, for coordinating this!

Thank you for your time and consulting assistance. I’m implementing changes to achieve my goals this year. You rock!

Excellent presentation today Leslie!

Thank you!

A consultant in the Concierge industry referred me to Leslie Spoor and her business services. After a few emails were exchanged we chatted on the phone and I was in. I licensed use of her database to keep my concierge business organized and forward moving. She has given me lots of her time in training and making sure I am comfortable using the system.

Continuing Education

Stay ahead in your industry with our specialized training programs, webinars, and resources for continuing professional development.

Latest Blog Posts

Introducing the Next Evolution of Concierge Business Solutions®

Running a business is like juggling flaming torches while riding a unicycle—on a tightrope—over a pit of hungry alligators. (Too dramatic? Maybe. But admit it, some days, it feels exactly like that.)

Continue ➝