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Time flies for small business owners

Tempus Fugit – Time Flies (and So Do We, If We’re Not Careful)

As small business owners, we tend to pour everything we have into our work—our energy, our focus, and most importantly, our time. In the early stages, it’s all-hands-on-deck, just trying to get the business off the ground. Later, we’re so entrenched in the day-to-day that we forget to come up for air.

Before we know it, we’ve lost track of balance—personal time, family time, fun time. Life becomes a series of tasks and checklists, and somehow, months pass without us even noticing.

Sound familiar?

This isn’t a judgment. It’s a reality check. We don’t start businesses to feel burnt out and disconnected—but that’s exactly what happens when we let the routine take over. And routine, while necessary to a degree, can be the biggest thief of time.

There’s a Latin phrase that sums this up perfectly: Tempus Fugit – Time Flies.

Have you ever wondered why time seems to pass faster the older we get?

Remember when we were kids? We’d count down the days to summer vacation, convinced the school year would never end. Time was slow because we were always looking forward to something—birthday parties, beach trips, sleepovers, or even just the weekend.

But somewhere along the way, we lost that sense of anticipation.

As adults, life got complicated. We traded carefree afternoons for calendars full of meetings. Once work, marriage, kids, and obligations entered the picture, our lives became tightly scheduled. We bounce from task to task, appointment to appointment, email to email—and suddenly, entire seasons slip by unnoticed. “Didn’t we just take down the holiday lights?”

It’s not that we’re doing anything wrong—it’s that we’re doing so much, and so much of it is on autopilot. Even the boring, mundane stuff seems to move at lightning speed. We look up and wonder where the time went.

So, how do we slow it all down?

How do we break free from the rut of rinse-and-repeat? How do we reclaim a sense of balance, or at the very least, a little more joy in the journey?

Here are a few thoughts that might help:

1. Choose Joy—Deliberately

That doesn’t mean quitting your business to become a llama herder in Peru (though if that’s your dream, go for it). It means becoming more mindful about how you spend your time and energy. Are you doing things that bring fulfillment and joy? Or are you stuck in “should” mode?

Not every task is going to be thrilling, but if it makes you feel drained or resentful every time it pops up, ask yourself:

  • Can I delegate this?
  • Can I do it differently?
  • Or can I let it go altogether?

As business owners, we sometimes forget that we can say no—or at least say “not me.”

2. Create More Milestones

We often save celebration for a handful of annual events: birthdays, anniversaries, holidays. That’s not nearly enough. Joy and anticipation shouldn’t be limited to Hallmark moments.

Start planning things—small and large—that give you something to look forward to. And no, it doesn’t have to cost a fortune.

  • A quarterly weekend getaway
  • A monthly dinner with friends
  • A solo afternoon doing something you love
  • A new project that inspires you rather than drains you

Even something as simple as hosting a potluck picnic at the park can be an event worth anticipating, especially if it brings together people you enjoy.

The more milestones you build into your life, the more opportunities you create for anticipation—and that is what makes time feel full, rich, and slow (in the best way).

3. Practice Conscious Living

We rush through life not because we want to, but because we aren’t fully present. Multitasking has become a badge of honor, but in reality, it fragments our focus and diminishes our experiences.

Start noticing your moments. Be present in them, even if it’s just for a few minutes a day.

  • Savor your morning coffee (instead of sipping while doom-scrolling)
  • Watch the sunset (without checking your email between colors)
  • Take a walk without your phone (yes, it’s still possible!)

When you become more aware of the minutes, they stop slipping away unnoticed.

We started this article with one Latin phrase—Tempus Fugit—and we’ll end with another: Carpe Diem.

Seize the Day.

But let’s not just seize it. Let’s design it, build it, and live it—on purpose. You didn’t start your business to become a prisoner of it. You started it for freedom, flexibility, passion, and impact. So if you’re feeling like time is flying by without any joy, maybe it’s time to hit pause and reevaluate how you’re spending your most valuable asset: your time.

So here’s your invitation:

Let’s talk.

If you’re tired of feeling like time is slipping through your fingers—if you want to get back to enjoying your business and your life—Concierge Business Solutions® can help.

We specialize in helping entrepreneurs like you build businesses that run more smoothly, more efficiently, and with you at the helm—not chained to the oars.

And if you’re ready to take it a step further, check out our Freedom by Design training series—an on-demand course packed with practical tools, systems, and real-world strategies that teach you how to create a business that runs itself… so you don’t have to.

👉 Explore the course here.

Or, if you’d prefer to talk one-on-one first:

👉 Schedule a free consultation with us here.

Because time flies—and you deserve to spend yours doing what you love.

Introducing the Next Evolution of Concierge Business Solutions®

Running a business is like juggling flaming torches while riding a unicycle—on a tightrope—over a pit of hungry alligators. (Too dramatic? Maybe. But admit it, some days, it feels exactly like that.)

At Concierge Business Solutions®, we understand the madness, and we’re here to make your life easier, your business smoother, and your sanity somewhat intact. We’ve been busy cooking up BIG changes that will help you work smarter, not harder. So, grab a coffee (or something stronger), and let’s dive in!

1. Bent, Twisted, and Exhausted — The Entrepreneur’s Guide to Sanity & Success (Podcast)

If you’ve ever felt like entrepreneurship is one big, exhausting, absurdly difficult (yet oddly thrilling) adventure, you are not alone.

What We Are Doing To Overcome This

Enter: Bent, Twisted, and Exhausted—our brand-new podcast created by me (Leslie Spoor) and my bestie, Jeff Harrison of Swingpoint Media (aka the King of digital content creation and AI trailblazer)! We’re tackling the real, unfiltered struggles of business ownership with humor, honesty, and a few (okay, maybe a lot) of strong opinions.

Expect:

  1.  Hilarious and relatable business horror stories
  2.  Real talk on what it actually takes to succeed
  3.  Tips you won’t hear in corporate boardrooms (because they’re too busy pretending everything is perfect)

Listen Now on Spotify & YouTube! – New episodes weekly! Subscribe Today!

Episode Zero – Who Are We and Why Are We Doing This Podcast

https://youtu.be/zhg45-_oqCc

Episode One – Cash Flow Management

https://youtu.be/w0U9UXc29NQ

Episode Two – Attracting & Retaining Customers

https://youtu.be/42cjeVGuNpA

What Else Has Changed?

Bent, Twisted, and Exhausted—our brand-new podcast

2. Brand New Website — It’s GORGEOUS (and Useful, Too)

We’ve given our website a major facelift, and it’s not just about looking pretty (though, let’s be honest, it does look stunning). The all-new www.conciergebusinesssolutions.com is your one-stop shop for every resource, tool, and piece of wisdom you need to build a thriving business.

Here’s what’s waiting for you:

  1. A simplified, user-friendly layout (so you can actually find what you need!).
  2. Easy access to all our programs, guides, and services.
  3. A direct line to book consultations, demos, and training.

Bookmark it. Visit it often. It’s here to help YOU.

Wait, We’re Not Done Yet!

3. Essential Guides — Business Tips & Secrets You’ll Actually Use

We’ve compiled years of wisdom, trial, error, and sheer business survival instincts into an arsenal of Essential Guides. These aren’t your run-of-the-mill “how-to” books. These are no-nonsense, practical, and humorous guides designed to make your life easier.

Topics include:

  1. Pricing Strategies That Actually Work (because guessing isn’t a strategy).
  2. How to Fire a Bad Client (without them torching you on Yelp).
  3. Time Management for the Hopelessly Overwhelmed (we see you, entrepreneurs).

Check them out and start running your business like a pro.

Find Them Here!

Resources and More Just For You

4. Standard Forms, Documents, and Contracts — So You Can Stop Reinventing the Wheel 

Why spend hours drafting contracts, intake forms, and service agreements when we’ve already done it for you?

Our new collection of industry-standard documents saves you time, stress, and potential legal nightmares. Simply download, customize, and use them in your business immediately.

No more cobbling together something off Google and hoping for the best. Get the Docs Here!

 

5. Essential Elements™ ERP/CRP — Completely Updated and More Powerful Than Ever!

You asked. We listened. Then we worked some serious magic.

Our beloved Essential Elements™ ERP/CRP system has undergone a complete transformation. It’s now sleeker, smarter, and packed with more features than ever before. Whether you’re managing clients, automating billing, or tracking every moving part of your business, this system does the heavy lifting so you don’t have to.

Why you’ll love it:

  1. Automated billing that eliminates invoice headaches.
  2. Better client management so no one slips through the cracks.
  3. Time-tracking that actually makes sense (seriously, it’s a game-changer!).
  4. Three package options – and one is sure to fit your goals and your budget!

Want to see it in action? Book a Free Demo Today!

 

6. Freedom by Design — Build a Business That Runs Itself

Dream of stepping away from the daily grind while your business keeps making money? It’s not a fantasy. It’s a system.

Our new educational program, Freedom by Design, teaches you exactly how to build a business that runs itself—so you can take a vacation (or just a nap) without worrying that everything will fall apart.

This program is self-paced, available on your schedule, and includes workbooks and covers all industry benchmarks for running a small business—any business, regardless of type. Entrepreneur? We can help you.

We use the puzzle metaphor to break down the various components that create a successful business and show you how to put them together to achieve Operational Freedom.

 Don’t let your competitors beat you to it! Send a preorder request!

Weekly Free Webinar — Marketing to Realtors & HOA/Property Managers

7. Weekly Free Webinar — Marketing to Realtors & HOA/Property Managers

Struggling to build relationships with Realtors and HOA/Property Managers? These industry pros are often tough to reach, but we’ve cracked the code—and now, we’re sharing it with you.

Join our FREE weekly webinar, held every Wednesday at 9 AM PST, where we’ll teach you how to successfully market to these key decision-makers, speak their language, build lasting relationships, and grow your business.

Reserve Your Spot Here!

 

8. Blogs & Videos — Fresh Content Twice Monthly

We’re now updating our blog twice a month with insightful business strategies, tips, and stories—available in written form or as videos you can watch on YouTube.

If you love to read, we’ve got you covered. Prefer to watch and listen? Click on the video directly in the blog post or head over to YouTube for engaging, informative content designed to help you thrive in business.

Check them out here!

 

9. Earn Money with Our Affiliate Program!

Love what we do? Want to spread the word AND get paid for it? 

Introducing the Concierge Business Solutions® Affiliate Program! If you’re a fan of our products, courses, or software, why not turn that enthusiasm into extra cash? Share our resources, recommend them to fellow entrepreneurs, and earn a commission for every referral that turns into a purchase.

Simple. Smart. Profitable. Join Here!

The Bottom Line: We’ve Got Your Back.

We know how hard it is to run a business. We’ve lived it. And that’s why everything we offer is designed to make your life easier, smoother, and more successful.

Whether it’s cutting-edge software, game-changing resources, or just a good laugh on our podcast, Concierge Business Solutions® is here to help you thrive.

So, what are you waiting for? Dive in, explore, and start making your business work for YOU.

Visit Our New Website Today!

 

Have Questions? Contact us!

Why You Wouldn’t Want an ERP System for Your Business

Let’s face it—running a business is stressful, chaotic, and often overwhelming.

And isn’t that part of the fun?

Who needs a system to make things easier when you can juggle endless tasks manually, miss deadlines, and burn the midnight oil just trying to stay afloat?

If you’re considering implementing an ERP (Enterprise Resource Planning) system like Essential Elements™, let’s explore why you might not want to do that.

1. You Love Being Overwhelmed

Picture this: you’re trying to locate an important client file, but it’s lost somewhere in the depths of your email inbox or buried in a stack of papers on your desk. The clock is ticking, the client is waiting, and your stress levels are skyrocketing. An ERP system would have that file stored securely in a centralized location, accessible in seconds.

But where’s the fun in that?

Chaos keeps your adrenaline pumping, right? If you thrive on that sense of urgency and enjoy searching for needles in haystacks, then an ERP system isn’t for you.

2. Who Needs Efficiency?

Your team spends hours every week manually entering data, reconciling spreadsheets, and double-checking calculations. Implementing Essential Elements™ would streamline these processes, automating repetitive tasks and reducing human error. But isn’t inefficiency part of your business culture?

After all, why finish work early when you can keep everyone at their desks well past closing time? Efficiency might lead to happier employees and more productive days, but that sounds suspiciously like progress.

3. Manual Processes Are a Badge of Honor

Do you enjoy piecing together reports from multiple systems?

Maybe it’s a point of pride that your financials require hours of manual calculations and cross-checking. Essential Elements™ integrates everything from time tracking and billing to client management, allowing for real-time reporting with the click of a button.

But wouldn’t it feel like cheating to let technology do the heavy lifting? If your spreadsheet wrangling skills are a source of personal validation, stick with the status quo.

4. Transparency? No Thanks

An ERP system offers a clear overview of your business at any given moment. Essential Elements™, for example, provides insights into your financials, employee productivity, and project statuses, empowering you to make data-driven decisions. 

But maybe you prefer the thrill of not knowing. Flying blind keeps things interesting, doesn’t it? Why bother with transparency when you can make decisions based on gut feelings and hope for the best?

5. Growth Is Overrated

You’ve built your business from the ground up, and it’s doing fine. Sure, you’d like to grow, but implementing an ERP system might make that growth too easy. Essential Elements™ eliminates bottlenecks, improves resource allocation, and supports scalability.

But why expand smoothly when you can experience the growing pains of outgrowing your current processes?

Struggling to meet demand and scrambling to onboard new clients are rites of passage, right?

6. Collaboration Is Overrated

Your team works in silos, and you like it that way. An ERP system fosters collaboration by providing a unified platform where employees can share information, track progress, and communicate seamlessly. 

But who needs seamless communication when misunderstandings and duplicate work can add a bit of excitement to your day? If you think “teamwork makes the dream work” is overrated, an ERP system might cramp your style.

7. You Prefer Reacting Over Planning

Your team works in silos, and you like it that way. An ERP system fosters collaboration by providing a unified platform where employees can share information, track progress, and communicate seamlessly.

But who needs seamless communication when misunderstandings and duplicate work can add a bit of excitement to your day? If you think “teamwork makes the dream work” is overrated, an ERP system might cramp your style.

8. Client Satisfaction Is Overhyped

A happy client is a loyal client—or so they say. Essential Elements™ enhances client satisfaction by streamlining communication, ensuring deadlines are met, and providing accurate billing.

But maybe your clients enjoy the unpredictability of your current processes. Who needs consistency and reliability when you can offer the thrill of uncertainty?

9. You Can’t Imagine Life Without Stress

Stress is a part of running a business, and maybe you’ve come to accept—or even enjoy—it. Implementing an ERP system like Essential Elements™ could reduce your stress by simplifying your operations, improving accuracy, and giving you more control over your business. 

But a stress-free life sounds boring, doesn’t it? If chaos is your comfort zone, an ERP system might just ruin everything.

 10. Work-Life Balance Is Overrated

Imagine being able to step away from your business without worrying about whether things are running smoothly. Essential Elements™ gives you the tools to automate tasks, delegate responsibilities, and maintain oversight, even from a distance.

But do you really want to take a vacation without checking your email 10 times a day? If you enjoy being tethered to your business, an ERP system might give you too much freedom.

In All Seriousness…

Of course, these points are tongue-in-cheek. The reality is, most businesses do benefit immensely from implementing an ERP system. Essential Elements™ was designed by a Lifestyle Manager to help business owners like you regain control, improve efficiency, and achieve greater success—without sacrificing your sanity. 

By centralizing your processes, automating repetitive tasks, and providing real-time insights, Essential Elements™ allows you to focus on what matters most: growing your business, delighting your clients, and enjoying your life.

If you’re ready to ditch the chaos and take your business to the next level, we’d love to show you how Essential Elements™ can help.

Schedule a demo today and see for yourself why you do want an ERP system for your business.

 

 

Thinking About Throwing in the Towel? Here’s Why You Shouldn’t Get a ‘Real Job’

Thinking About Throwing in the Towel? Here’s Why You Shouldn’t Get a ‘Real Job’

If you’ve ever been an entrepreneur for more than five minutes, you’ve probably hit that wall—the moment when you look at your to-do list, your dwindling bank balance, and your mounting stress, and think, “Why did I ever think this was a good idea?”

It’s a breaking point, and suddenly the 9-to-5 job you swore you’d never take starts to look strangely appealing. The predictable hours, the steady paycheck, the chance to clock out and leave your work behind at the end of the day—what’s not to love, right?

But let’s be real here. You know deep down that you’d last about a week in a “real job” before you were climbing the walls, frustrated by bureaucracy, and daydreaming about the business you walked away from. If you’ve ever found yourself in this position, you’re not alone. As entrepreneurs, we go through cycles of loving and hating what we do. The good news? There are ways to get back on track and fall in love with your business all over again.

Why a 9-to-5 Job Isn’t the Answer

When you hit that low point, it’s easy to romanticize the idea of working for someone else. It seems like a relief to leave the worries of payroll, marketing, client retention, and administrative nightmares to someone else for a change. But let me share a little secret: entrepreneurs don’t fit into a corporate mold. We’re wired differently.

1. You’re Used to Making the Rules

Remember why you started your business in the first place? You wanted the freedom to make decisions, to set your own schedule, and to follow your vision without someone breathing down your neck. Going back to a traditional job means giving up control, being told what to do, and asking permission for every little thing. You’ll be rolling your eyes during meetings and muttering, “I could do this better” under your breath before you know it.

2. You Thrive on Variety and Challenges

Entrepreneurs are problem-solvers. We get bored easily if we’re not being challenged. The predictability of a 9-to-5 job might seem like a welcome change at first, but once the novelty wears off, you’ll miss the variety and excitement of running your own business. When you’re in charge, every day brings a new problem to solve or a new opportunity to chase. It’s exhausting, sure, but it’s also exhilarating.

3. You Can’t Ignore Your Inner Voice

I’ve seen it time and time again. An entrepreneur hits a rough patch, decides to give up, and takes a “real job” out of desperation. Six months later, they’re miserable, starting to dream up new business ideas on their lunch break, and wondering why they ever left in the first place. You can’t shut off the entrepreneurial drive. It’s in your DNA. Even when it feels hard, the pull to create something of your own is stronger than the lure of a steady paycheck.

How to Fall Back in Love with Your Business

So, if the corporate escape plan isn’t the answer, what is? How do you get out of this rut and find your passion for your business again? Here are some strategies that have worked for me and my clients over the years.

1. Take a Step Back and Look at the Big Picture

When you’re knee-deep in the daily grind, it’s easy to lose sight of why you started your business in the first place. Remember your initial vision—the excitement you felt about building something from the ground up. Take a day (or a week, if you can) to step back, unplug, and reconnect with your purpose. One of my clients did exactly this. He was feeling burnt out and frustrated, ready to throw in the towel. I told him to take a weekend off, leave his phone at home, and spend some time doing the things he loved outside of work. By the end of it, he had clarity, new ideas, and a renewed sense of purpose.

2. Outsource the Tasks You Hate

One of the fastest ways to fall out of love with your business is to spend all your time on the parts you hate.

When I was first starting out, I did everything myself—bookkeeping, invoicing, newsletter creation, you name it. I was working 36-hour marathons and getting more frustrated by the day. It wasn’t until I hired a bookkeeper and outsourced my newsletter formatting that I got a taste of what freedom felt like.

Suddenly, I had time to focus on what I enjoyed—growing the business, coaching clients, and creating new programs.

If you’re stuck doing all the admin work, it’s time to delegate.

Trust me, the cost is worth the peace of mind.

 3. Reconnect with Your Clients

When you’re bogged down with paperwork and putting out fires, it’s easy to forget why you’re doing this in the first place—your clients. Take time to reach out and check in with a few of them. Ask for feedback. Hear their success stories.

 One of my favorite things to do when I’m feeling disconnected is to read through client testimonials or case studies. Seeing the tangible impact our services have had on their businesses reminds me why I started this company and reignites that fire.

4. Set New Goals and Challenges

 Sometimes, burnout isn’t about being overwhelmed—it’s about being underwhelmed. If your business has plateaued, it might be time to shake things up with a new project, product, or service. Set a big, audacious goal that excites you.

I did this with the launch of our software, Essential Elements™. It was a huge undertaking, and there were moments when I wanted to quit, but the challenge of building something innovative kept me going. Now, seeing how it’s transformed our clients’ businesses makes every sleepless night worth it.

5. Surround Yourself with Supportive People

Entrepreneurship can be lonely. When you’re struggling, it helps to have a circle of fellow business owners who get it. Find a mentor, join a mastermind group, or simply connect with a friend who understands the ups and downs of running a business.

One of my clients was ready to give up until she joined a peer group of entrepreneurs. Hearing their stories of struggle and success reminded her that she wasn’t alone, and it gave her the motivation she needed to keep going.

 

Does Your Business Enjoy Operational Independence?

We just returned from an incredible trip to Africa, and it was truly the vacation of a lifetime!

We explored South Africa, Zimbabwe, and Botswana, visiting breathtaking places like Motobos National Park, Chobe Game Reserve, Victoria Falls, and the Khama Rhino Sanctuary. 

Over our 12 days on the continent, we embarked on several safaris and boat rides, even spending one night in a tent under the stars.

We were incredibly fortunate to witness the Big Five (elephant, lion, water buffalo, rhinoceros, and leopard) in their natural habitats. Spotting a leopard is particularly rare due to its elusive nature, but we were thrilled to see not just one, but two leopards together!

 How was I able to enjoy such an extended time away from my two businesses? Because both operate with what’s known as Operational Independence. 

What is Operational Independence?

It is the ability of a business to function effectively without the owner’s constant presence and it is indeed a quantifiable measure of success, as it reflects how well the business is structured and managed.

Here’s how this measure of success can be quantified:

  1. Operational Independence Score:

    • Time Away: Measure the length of time the owner can be absent from the business without negatively impacting operations. This could be quantified by tracking the number of days or weeks the business operates smoothly without the owner’s direct involvement.
    • Key Performance Indicators (KPIs) Maintenance: Evaluate whether critical KPIs, such as sales, customer satisfaction, and employee productivity, remain stable or improve during the owner’s absence. If the business meets or exceeds these KPIs, it indicates strong operational independence.
  2. Delegation and Management Structure:

    • Delegation and Management StructureManagement Effectiveness: Assess the effectiveness of the management team or key employees in making decisions, solving problems, and leading the business in the owner’s absence. This can be measured through performance reviews, decision-making success rates, and overall business performance during periods of absence.
    • Systems and Processes: Evaluate the robustness of business systems and processes. A well-documented and automated system allows the business to run smoothly without the owner. This could be quantified by the extent to which operations are standardized and the ease with which employees can follow procedures without needing the owner’s input.
  3. Employee Empowerment and Satisfaction:

    • Employee Empowerment: Measure the extent to which employees feel empowered to make decisions and take ownership of their roles. This could be assessed through employee surveys or the frequency of decision-making by non-owner employees.
    • Turnover Rate During Absence: Track whether employee turnover rates increase when the owner is away. A stable or reduced turnover rate can indicate that employees are confident and capable of managing their responsibilities independently.
  4. Customer Experience Continuity:

    • Customer Satisfaction During Absence: Monitor customer feedback specifically during the period when the owner is away. If customer satisfaction remains high or improves, it suggests that the business is resilient and customer-facing operations are not dependent on the owner.
    • Customer Retention Rate: Track whether there is any change in customer retention rates when the owner is absent. Consistent retention rates indicate that the business has strong customer relationships and reliable service delivery.

Customer Experience ContinuityThe ability for a business to operate successfully without the owner being present is a strong indicator of the business’s maturity, resilience, and sustainability. It demonstrates that the business has solid systems, a capable team, and well-established processes, all of which are key to long-term success.

You don’t have to be tied down by your business. One of the great advantages of becoming your own boss is gaining the freedom to enjoy the leisure time you need to protect your mental health and happiness—without being chained to a time clock.

If your business hasn’t yet achieved Operational Independence, Concierge Business Solutions® can guide you in building the foundation to get there. 

Building a company is a noble pursuit, showcasing your tenacity, persistence, and focus. But life is too short not to enjoy it fully! 

For more information or to schedule an Operational Independence consultation, reach out to us at 760.898.9604 or by sending an email to: info@conciergebusinesssolutions.com.

Are You a ‘Do It All’ business owner?

One of the ongoing discussions I have with my coaching clients is should you work “in” your business or “on” your business.

The answer to this is always ‘on’ (unless you are a solopreneur).

Working “on” your business instead of “in” your business is a strategic approach that focuses on long-term growth and sustainability. This concept, often emphasized in entrepreneurial circles, underscores the importance of stepping back from day-to-day operations to concentrate on overall business strategy, development, and improvement. Here are a few key reasons why this perspective is crucial for business owners:

Are You a ‘Do It All’ Business Owner? Concierge Business Solutions

1. Vision and Strategy Development:

When you work “on” your business, you allocate time to refine your vision and strategize for future growth. This involves setting goals, planning for scalability, and identifying new opportunities. By focusing on these areas, you can direct your business towards long-term success and ensure that your daily operations align with your overarching objectives.

2. Systematization and Process Improvement:

This approach allows you to develop systems and processes that improve efficiency and effectiveness. By creating standardized procedures, you can ensure consistency in your service or product quality, which is crucial for building trust and credibility with your customers. Systematization also prepares your business for scaling up without a proportional increase in overhead or resource consumption.

3. Leadership and Delegation:

Working “on” your business encourages you to build a strong team and delegate operational tasks. This not only frees up your time to focus on strategic initiatives but also empowers your team by trusting them with more responsibilities. Effective delegation enhances team skills and motivation, and it helps cultivate a pool of talent capable of driving the business forward.

4. Innovation and Adaptability:

By not getting bogged down in everyday tasks, you can dedicate time to innovation and staying ahead of industry trends. This perspective allows you to be more adaptable in changing market conditions and to pivot your business model when necessary to meet the evolving needs of your customers.

5. Personal Growth and Development:

Working “on” your business also contributes to your personal development as a leader and entrepreneur. It allows you to enhance your strategic thinking, leadership qualities, and industry expertise, which are critical for both your personal career trajectory and your business’s success.

6. Sustainability and Work-Life Balance:

Finally, this approach helps you build a business that can operate independently of your constant involvement. This sustainability is crucial not only for the business’s longevity but also for achieving a healthier work-life balance, ultimately leading to a more fulfilling entrepreneurial journey.

Some business owners are afraid to let go of the day-to-day contact with clients. Others worry if they aren’t involved in every single detail, the world will come to an end.

Honestly, neither is true.

 

One way to ease yourself into working “on” your business rather than “in” it, is to adopt a Management by Exception philosophy.

Management by exception is a management strategy where leaders focus their attention on significant deviations from expected performance or standards. Instead of overseeing every aspect of operations, they concentrate on addressing and resolving issues that fall outside the acceptable range of performance.

This approach enables managers to allocate their time and resources more efficiently, dealing primarily with anomalies that require their expertise or intervention.

Before you object with thoughts like, “I’m just a small boutique company, why should I invest time in creating standards or monitoring and taking formal actions?” consider this: you can’t afford NOT to engage in these activities.

Skipping on these might seem like a time-saver, but it’s a misconception. At the core of the management by exception philosophy is a powerful simplicity: instead of overwhelming yourself by trying to analyze all of your data, focus only on the 20% that highlights actionable issues.

Identify this critical data, keep an eye on it, and when something goes off track, you’re ready to quickly address the issue, understand why it happened, and take steps to prevent it in the future.

By continuously refining this process, you will enhance your business operations to a point where errors are minimal, allowing your company to operate smoothly. This efficiency not only frees you up to chase new business opportunities but also to enjoy some well-deserved downtime.

As we wrap up this week, I want to leave you with two key thoughts:

  1.  True success means being able to step away while your business runs smoothly on its own.
  2. What you measure and monitor improves; neglect it, and the system breaks down.

So, don’t try to do it all. Focus on what’s essential, tackle what needs immediate attention, and you’ll find you can achieve more in less time.

 

 

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