Author Archive for: lspoor

Entries by Leslie Spoor

Why Staying Current Isn’t Optional—It’s Essential

In today’s fast-paced world, there’s one universal truth that applies to every business, especially in service-based industries: if you’re not evolving, you’re falling behind. At Concierge Business Solutions®, we’ve seen time and again that small business owners—especially in the Lifestyle Management industry—can easily get so wrapped up in day-to-day operations that they forget to look […]

When Goodbye Means Growth: The Unexpected Upside of Letting Go

Let’s be honest: losing a client can sting. It doesn’t matter whether the decision is mutual, theirs, or yours—when a client walks away, it can feel like a punch to the gut. Especially if they’ve been with you a long time, especially if you did your best work, and especially if your team went above […]

The #1 Problem Small Business Owners Face (Remedy Inside)

Are You Doing It All? It’s Time to Stop! Let’s be real. Being a small business owner often feels like being trapped in a never-ending game of Whack-a-Mole—emails, payroll, client fires, scheduling, marketing, and oh yes, actually delivering your service. This is the #1 Problem Small Business Owners Face (And How to Stop the Madness).  […]

Plan or Panic? Why Flying by the Seat of Your Pants Isn’t a Strategy

Let’s be honest: As small business owners, we all have those days where just getting out of bed feels like a monumental win. Maybe you woke up feeling uninspired, drained, or overwhelmed. The to-do list is too long, your inbox is overflowing, and the coffee didn’t hit quite right. On those days, it’s tempting to […]

Introducing the Next Evolution of Concierge Business Solutions®

Running a business is like juggling flaming torches while riding a unicycle—on a tightrope—over a pit of hungry alligators. (Too dramatic? Maybe. But admit it, some days, it feels exactly like that.) At Concierge Business Solutions®, we understand the madness, and we’re here to make your life easier, your business smoother, and your sanity somewhat […]

The Future of Your Business is Here – And It’s Got an Upgrade!

You know that moment when you realize technology can make your life ridiculously easier? Like when you discovered online grocery delivery and suddenly wondered why you ever wasted time in the checkout line? Well, that’s exactly what Essential Elements™ is for your business. It’s the all-in-one software designed to streamline your operations, keep your clients […]

Creative Ideas for Employee Benefits

With the current shortage of qualified job candidates, retaining your existing employees has never been more important. Finding ways to keep your team engaged and committed can make all the difference in maintaining a stable, productive workforce. If you primarily work with subcontractors, you might think this newsletter doesn’t apply to you—but retaining reliable subcontractors […]

Why You Wouldn’t Want an ERP System for Your Business

Let’s face it—running a business is stressful, chaotic, and often overwhelming. And isn’t that part of the fun? Who needs a system to make things easier when you can juggle endless tasks manually, miss deadlines, and burn the midnight oil just trying to stay afloat? If you’re considering implementing an ERP (Enterprise Resource Planning) system […]

Customer Service vs. Employee Mentality: Why Mindset Matters

In every business, the people you hire can make or break your customer experience. But there’s a big difference between an employee with a customer service mentality and one with an employee mentality. One is focused on serving the client with a smile, while the other is quietly wondering, “What’s in this for me?” If […]

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