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Time flies for small business owners

Tempus Fugit – Time Flies (and So Do We, If We’re Not Careful)

As small business owners, we tend to pour everything we have into our work—our energy, our focus, and most importantly, our time. In the early stages, it’s all-hands-on-deck, just trying to get the business off the ground. Later, we’re so entrenched in the day-to-day that we forget to come up for air.

Before we know it, we’ve lost track of balance—personal time, family time, fun time. Life becomes a series of tasks and checklists, and somehow, months pass without us even noticing.

Sound familiar?

This isn’t a judgment. It’s a reality check. We don’t start businesses to feel burnt out and disconnected—but that’s exactly what happens when we let the routine take over. And routine, while necessary to a degree, can be the biggest thief of time.

There’s a Latin phrase that sums this up perfectly: Tempus Fugit – Time Flies.

Have you ever wondered why time seems to pass faster the older we get?

Remember when we were kids? We’d count down the days to summer vacation, convinced the school year would never end. Time was slow because we were always looking forward to something—birthday parties, beach trips, sleepovers, or even just the weekend.

But somewhere along the way, we lost that sense of anticipation.

As adults, life got complicated. We traded carefree afternoons for calendars full of meetings. Once work, marriage, kids, and obligations entered the picture, our lives became tightly scheduled. We bounce from task to task, appointment to appointment, email to email—and suddenly, entire seasons slip by unnoticed. “Didn’t we just take down the holiday lights?”

It’s not that we’re doing anything wrong—it’s that we’re doing so much, and so much of it is on autopilot. Even the boring, mundane stuff seems to move at lightning speed. We look up and wonder where the time went.

So, how do we slow it all down?

How do we break free from the rut of rinse-and-repeat? How do we reclaim a sense of balance, or at the very least, a little more joy in the journey?

Here are a few thoughts that might help:

1. Choose Joy—Deliberately

That doesn’t mean quitting your business to become a llama herder in Peru (though if that’s your dream, go for it). It means becoming more mindful about how you spend your time and energy. Are you doing things that bring fulfillment and joy? Or are you stuck in “should” mode?

Not every task is going to be thrilling, but if it makes you feel drained or resentful every time it pops up, ask yourself:

  • Can I delegate this?
  • Can I do it differently?
  • Or can I let it go altogether?

As business owners, we sometimes forget that we can say no—or at least say “not me.”

2. Create More Milestones

We often save celebration for a handful of annual events: birthdays, anniversaries, holidays. That’s not nearly enough. Joy and anticipation shouldn’t be limited to Hallmark moments.

Start planning things—small and large—that give you something to look forward to. And no, it doesn’t have to cost a fortune.

  • A quarterly weekend getaway
  • A monthly dinner with friends
  • A solo afternoon doing something you love
  • A new project that inspires you rather than drains you

Even something as simple as hosting a potluck picnic at the park can be an event worth anticipating, especially if it brings together people you enjoy.

The more milestones you build into your life, the more opportunities you create for anticipation—and that is what makes time feel full, rich, and slow (in the best way).

3. Practice Conscious Living

We rush through life not because we want to, but because we aren’t fully present. Multitasking has become a badge of honor, but in reality, it fragments our focus and diminishes our experiences.

Start noticing your moments. Be present in them, even if it’s just for a few minutes a day.

  • Savor your morning coffee (instead of sipping while doom-scrolling)
  • Watch the sunset (without checking your email between colors)
  • Take a walk without your phone (yes, it’s still possible!)

When you become more aware of the minutes, they stop slipping away unnoticed.

We started this article with one Latin phrase—Tempus Fugit—and we’ll end with another: Carpe Diem.

Seize the Day.

But let’s not just seize it. Let’s design it, build it, and live it—on purpose. You didn’t start your business to become a prisoner of it. You started it for freedom, flexibility, passion, and impact. So if you’re feeling like time is flying by without any joy, maybe it’s time to hit pause and reevaluate how you’re spending your most valuable asset: your time.

So here’s your invitation:

Let’s talk.

If you’re tired of feeling like time is slipping through your fingers—if you want to get back to enjoying your business and your life—Concierge Business Solutions® can help.

We specialize in helping entrepreneurs like you build businesses that run more smoothly, more efficiently, and with you at the helm—not chained to the oars.

And if you’re ready to take it a step further, check out our Freedom by Design training series—an on-demand course packed with practical tools, systems, and real-world strategies that teach you how to create a business that runs itself… so you don’t have to.

👉 Explore the course here.

Or, if you’d prefer to talk one-on-one first:

👉 Schedule a free consultation with us here.

Because time flies—and you deserve to spend yours doing what you love.

lifestyle management

Why Staying Current Isn’t Optional—It’s Essential

In today’s fast-paced world, there’s one universal truth that applies to every business, especially in service-based industries: if you’re not evolving, you’re falling behind.

At Concierge Business Solutions®, we’ve seen time and again that small business owners—especially in the Lifestyle Management industry—can easily get so wrapped up in day-to-day operations that they forget to look up and evaluate: Does my business still reflect who I am and what I offer today?

The truth is, your business isn’t static. It changes, grows, pivots, and matures. And if your website, messaging, or service offerings don’t keep up, you may find yourself misaligned with the very clients you’re trying to attract.

Let’s talk about what that means—and how you can stay not just relevant, but resonant.

Step One: Language Matters – Update Your Vocabulary

Buzzwords change. Industries evolve. And the way we describe what we do must change, too.

In the early days of Lifestyle Management, we talked a lot about personal assistance, concierge services, and home checks. While those terms are still relevant, they don’t always reflect the level of sophistication or breadth of service today’s clients expect.

Enter the modern era of Fractional Estate Management.

This term better reflects the complexity and professionalism of the work Lifestyle Management companies are doing today. Instead of “just checking homes,” businesses now:

  • Oversee ongoing vendor relationships
  • Manage remodels and maintenance
  • Handle billing, logistics, and property scheduling
  • Coordinate full property readiness for seasonal arrival/departure

In essence, they act as part-time property managers or personal household executives,often filling a vital role in a client’s life.

Using elevated language like Fractional Estate Management not only more accurately describes your services—it positions your company as a professional, high-end resource. And it helps differentiate you from the neighborhood handyman or the person who “just stops by to look around.”

If your website and materials are still talking about concierge errands and dog walking (even if you still do those things), it’s time for a messaging refresh.

Step Two: Refresh Your Website – It’s Your Virtual Storefront

Your website is the first impression many clients get. And just like you wouldn’t walk into a high-end retail shop with dusty shelves and outdated signage, your online presence needs to look modern, function cleanly, and clearly communicate your current offerings.

Ask yourself:

  • Does your website reflect your current services?
  • Is it mobile friendly?
  • Is the language clean, confident, and professional?
  • Are you using updated terms like “lifestyle management,” “fractional estate support,” or “residential operations”?

More importantly: Does your website still reflect you?

You’ve grown. You’ve gained expertise. You’ve likely moved away from some starter services and into more strategic offerings. If your site still reads like it did five or ten years ago, potential clients might see you as out of touch—even if you’re doing amazing work behind the scenes.

Step Three: Align Your Marketing with Who You Serve Today

As your business evolves, so does your client base. If you started your company helping busy professionals but now spend most of your time managing estates for seasonal homeowners, your messaging and materials need to reflect that shift.

Marketing isn’t just about getting new clients. It’s about attracting the right clients. And that only happens when your brand accurately reflects your current business model.

  • Update your service list and remove offerings you no longer want to provide
  • Use imagery and branding that speaks to your ideal demographic (not just the people who hired you ten years ago)
  • Consider developing niche marketing collateral for different types of clients: estate owners, realtors, HOAs, builders, etc.

Step Four: Embrace Industry Evolution

Let’s be honest: Lifestyle Management isn’t what it was 20 years ago—and that’s a good thing. Clients today are savvier. They want more than errands. They want expertise, discretion, and someone who can anticipate and solve problems they don’t even know they have yet.

This shift is exactly why at Concierge Business Solutions®, we’ve evolved our training materials, updated our Essential Elements™ software platform, and created content that reflects the modern, operationally independent business owner.

We’re no longer training people to be personal assistants—we’re helping them become business owners, managers, and strategic advisors. 

Fractional Estate Management is the future of Lifestyle Management. If your business is moving in that direction (or should be), now is the time to refine your services, update your offerings, and upgrade your image. 

Final Thoughts: Keep It Real, Keep It Current

You don’t have to overhaul your entire business overnight. But you do need to take regular stock of how your brand reflects your business. Because a company that grows without updating its outward identity eventually becomes confusing—or invisible—to potential clients.

Ask yourself:

  • When was the last time I rewrote my About page?
  • Do my printed materials match my actual services?
  • Am I attracting the kind of clients I want—or just taking whoever calls?

If your answer to any of these questions gives you pause, then it’s time for a brand refresh.

And if you don’t know where to start? That’s what we’re here for.

At Concierge Business Solutions®, we help Lifestyle Management professionals and small business owners keep their businesses aligned, modern, and profitable.

Explore our full suite of services, including:

  • Business coaching and consulting
  • Done-for-you documentation and form packages
  • Software training and customization with Essential Elements™
  • Our signature course: Freedom by Design – How to Build a Business That Runs Itself

👉 Visit: learn.conciergebusinesssolutions.com

🎙️ And don’t forget to check out our podcast: Twisted, Bent and Exhausted – The Entrepreneur’s Guide to Sanity and Success, available on Spotify and YouTube.

Your business has evolved. Let’s make sure your brand has, too.

To schedule an initial consultation or to discuss any of our products/services, please click here

 

To your success,

 

Leslie Spoor

Concierge Business Solutions®

When Goodbye Means Growth: The Unexpected Upside of Letting Go

Let’s be honest: losing a client can sting.

It doesn’t matter whether the decision is mutual, theirs, or yours—when a client walks away,

it can feel like a punch to the gut. Especially if they’ve been with you a long time, especially if you did your best work, and especially if your team went above and beyond to deliver exceptional service.

That’s exactly what happened to us recently at Executive Errands®.

We’ve provided rental support services for years, handling the late-night calls, weekend issues, guest complaints, and the endless, never-quite-right scheduling of cleaners and vendors. At one point, it was a major part of our business. But about two years ago, we made a strategic decision:we stopped offering rental support services to new clients.

Why? Because the numbers didn’t pencil out.

It turns out that 24-hour coverage (especially over weekends) is expensive, exhausting, and a massive distraction from the parts of our business that are actually profitable, sustainable, and aligned with our values. Rental support took up a disproportionate amount of time and attention compared to the revenue it brought in. So, we cut it loose. Well—mostly.

We kept just two long-standing rental clients who also used a wide range of our other Lifestyle Management services. They were wonderful clients, and we stayed with them because they were part of the fabric of our company. But then something happened.

The First Break

One of the two rental clients became increasingly unresponsive. Requests would go unanswered, confirmations weren’t coming in, and the collaboration we relied on to serve her guests simply wasn’t there anymore.

We wrestled with the decision, but in the end, we knew what we had to do: we fired her.

It was professional and polite, but clear. We were no longer a fit. 

It was hard—but not as hard as we thought it would be. In fact, it felt like a weight had lifted. That was the first sign that we were heading in the right direction.

 

The Final Goodbye

A week ago, the last remaining rental client—our longest-standing one—let us know she was making a change. She had decided to move to a new management arrangement, and just like that, we were out of the rental business for good.

Honestly, it hit hard. She had been with us for many years. We had history. She trusted us with her home, her guests, her reputation. Losing that kind of relationship leaves a mark.

 But once the shock wore off, we had a realization:

We were never really built for rental support.

This wasn’t a loss. It was a release. It was the universe giving us a final nudge to fully align with who we are and how we serve.

 The End of an Era… and the Start of a Better One

The departure of our last rental client marked the official end of an era at Executive Errands®—and the beginning of a much clearer, more focused business model. 

No more weekend panic calls. No more scrambling to clean a house between back-to-back bookings. No more absorbing the stress of guest reviews or unrealistic expectations.

We’re not Airbnb managers. We’re not hotel front desk staff. And we certainly aren’t a 24-hour concierge service for vacationers.

We are a Lifestyle Management company—and that means we support homeowners, not short-term renters. Our clients are people who want quality, consistency, and peace of mind. They want their homes cared for, their projects managed, and their lives simplified.

 

Letting go of the last vestige of rental support allows us to do exactly that, with no distractions and no compromises.

So, Why Is This a Good Thing?

 When you’re in the thick of it, losing a client can feel like a red flag—like something went wrong.

But here’s what we’ve learned:

1. It Creates Space

When a misaligned client leaves, you gain back time, energy, and resources you can pour into the clients and services that do align with your vision. The right clients will always come when you have space to serve them.

2. It Forces Clarity

Every goodbye is a moment to ask: What kind of business am I really building? This final rental departure helped us see, once and for all, that our true purpose lies elsewhere.

3. It Boosts Morale

When your team no longer has to bend over backwards for services that drain them, morale improves. We’ve already seen renewed energy and enthusiasm from our staff now that they’re focusing on what they do best.

4. It Reinforces Boundaries

Saying goodbye—especially when it’s your decision—is a powerful act of self-respect in business. It says: We know who we are, and we’re not going to stretch ourselves to be something we’re not.

Take This Lesson for Your Own Business

If you’re holding onto a client, service, or offering that no longer fits, ask yourself:

  • Is this draining more resources than it’s worth?
  • Am I only keeping this out of habit or fear?
  • Does this align with the business I’m trying to build?

If the answers are yes, yes and no, maybe it’s time to say goodbye too.

You don’t have to serve everyone. You don’t have to be everything to everyone. And sometimes, letting go of a client is the best thing you can do—for you, your team, and your future.

At Concierge Business Solutions®, We Help You Build a Business That Fits YOU

 

Want help designing a business that aligns with your strengths, values, and goals? That’s exactly what we do.

Check out our educational program, Freedom by Design: How to Build a Business That Runs Itself, available now at: 👉 Learn Concierge Business Solutions

Or tune in to our podcast, Twisted, Bent and Exhausted – The Entrepreneur’s Guide to Sanity and Success, where we talk honestly (and often hilariously) about the real-life wins and losses of running a small business.🎧 Listen on Spotify or YouTube – just search for Twisted, Bent and Exhausted.

Final Word

Losing a client doesn’t always mean failure. Sometimes, it’s the universe whispering, “It’s time to grow.”

Here’s to letting go—and growing forward.

The #1 Problem Small Business Owners Face (And How to Stop the Madness)

The #1 Problem Small Business Owners Face (Remedy Inside)

Are You Doing It All? It’s Time to Stop!

Let’s be real. Being a small business owner often feels like being trapped in a never-ending game of Whack-a-Mole—emails, payroll, client fires, scheduling, marketing, and oh yes, actually delivering your service. This is the #1 Problem Small Business Owners Face (And How to Stop the Madness).  You’re answering phones one minute, fixing tech glitches the next, and squeezing in invoicing at 10:45 p.m. with one eye open.

Sound familiar? Then you’re suffering from the biggest problem small business owners face:

Trying to do everything yourself.

small business ownersAnd trust me, you’re not alone. We’ve ALL been there. Most entrepreneurs start as the technician, the doer, the magic-maker. But when you’re running the whole circus? Burnout is inevitable. You’re not building a business—you’re building a hamster wheel.

 But here’s the thing: it doesn’t have to be this way.

Introducing Freedom by Design: How to Build a Business That Runs Itself

This isn’t just a course—it’s your roadmap out of overwhelm. Freedom by Design is our brand-new educational program built for business owners who are tired of being twisted, bent, and exhausted (more on that in a sec).

Inside Freedom by Design, we’ll teach you:

  • How to get out of the day-to-day grind
  • What systems and structure actually free you—not tie you down
  • How to build a business that serves you (not the other way around)

We don’t spill all the secrets in this newsletter (because that’s what the course is for), but here’s what we will say:

You cannot grow without letting go. And Freedom by Design shows you exactly how to do that—strategically, sustainably, and successfully.

👉 Ready to break the cycle? Start by clicking here.

Wait—You’re Not Alone in This Crazy Journey

Meet our Podcast:

Join me, Leslie Spoor, and co-host Jeff Harrison (aka King of Digital Strategy), as we share real stories, blunt truths, and occasionally wildly inappropriate laughs about the wild ride of entrepreneurship.

This is not your average sugar-coated business podcast. It’s raw, real, and ridiculously relatable.

small business owners podcast

Tune in for:

  • Behind-the-scenes business meltdowns (and how we recovered)
  • Lessons from decades of growing, scaling, and surviving
  • And practical tips to keep you sane while you build your empire

🎧 Listen on Spotify or catch us on our YouTube Channels 

(Search: Twisted, Bent and Exhausted Podcast)

The Bottom Line?

If you’re running on caffeine and duct tape, it’s time to reclaim your business (and your life).

Freedom by Design and Twisted, Bent and Exhausted are here to help you:

  • Work smarter
  • Lead stronger
  • Laugh louder
  • And finally, get the tools you need to stop doing it all alone

You built your business. Now let us help you build your freedom.

👉 Start your journey by clicking here.

🎙️ And don’t forget to subscribe to Twisted, Bent and Exhausted on Spotify or YouTube.

Here’s to working less, earning more, and sleeping better. You deserve it. 

To your sanity and success. 

View this newsletter as a video below:

Plan or Panic? Why Flying by the Seat of Your Pants Isn’t a Strategy

  1. Let’s be honest:

As small business owners, we all have those days where just getting out of bed feels like a monumental win.

Maybe you woke up feeling uninspired, drained, or overwhelmed. The to-do list is too long, your inbox is overflowing, and the coffee didn’t hit quite right. On those days, it’s tempting to just wing it—to go wherever the day takes you and hope for the best.

But here’s the question

Do you have a plan… or are you just reacting to whatever the day throws your way?

At Concierge Business Solutions®, we work with business owners who are incredibly talented, passionate, and driven—but not always disciplined. And that’s okay! Discipline can be learned, but it starts with having something to anchor to—a plan.

Flying Blind: The Risks of Working Without a Plan

Flying Blind: The Risks of Working Without a PlanRunning a business without a plan is a lot like trying to drive cross-country without GPS. You might eventually get there, but you’ll take wrong turns, waste time, burn fuel, and end up a whole lot more stressed than you needed to be.

Sure, you can survive by operating day-to-day, putting out fires and answering emails as they come. But that’s not running a business—that’s surviving a business.

And when you spend every day just trying to survive, you never build momentum. You miss opportunities for growth, for streamlining, for scaling. And perhaps most importantly, you miss the freedom that probably inspired you to become an entrepreneur in the first place.

The Power of the Plan

Let me tell you about a week I remember all too well:

It was mid-summer, triple-digit heat, and I had more deadlines than hours in the day. One client changed their mind (again), another hadn’t paid their invoice, and a key employee called out sick.

I sat at my desk feeling completely defeated. My first instinct? Close the laptop. Walk away. Watch Netflix and try again tomorrow.

But instead, I opened my planner and looked at my top 3 priorities for the day—things I had written when I was clear-headed and focused.

  1. I didn’t get through all three.
  2. I got through one and a half.
  3. But that one and a half task?
  4. It pushed two projects forward.
  5. It generated income.
  6. It kept the business moving.

And the next day, with a little rest and a little momentum, I was back at it.

That’s the beauty of having a plan:

Even partial wins are still wins.

Plans Keep You Honest (and Accountable)

Without a plan, it’s far too easy to let yourself off the hook by saying or thinking:

  1. “Maybe tomorrow is a better day to start.”
  2. “When I feel more creative I’ll work on this project.”
  3. “I’m too busy putting out fires.”

But when you have a plan—especially one you’ve committed to—you have something to measure against. You can say,

✔️ Yes, I did what I set out to do

or

❌ No, I didn’t—but I know why, and I can adjust

That’s not failure. That’s strategic self-awareness. And it’s how successful business owners build sustainable growth.

Planning Is a Form of Self-Respect

Creating a plan is not just a business tool—it’s a form of self-respect. It says:

  1.  My time matters.
  2.  My goals matter.
  3.  I believe in what I’m building.

And don’t worry—your plan doesn’t need to be perfect. In fact, it shouldn’t be. It should evolve, stretch, and bend with the seasons of your business.

At Concierge Business Solutions®, we’ve helped dozens of clients create living, breathing plans that provide structure without suffocation. Whether it’s through our coaching, our software management tools like Essential Elements™, or our operational independence training, Freedom by Design – Build a Business That Runs Itself, we help you go from chaos to clarity—one step at a time.

Don’t Let Perfection Stop Progress

If you’re waiting for the “perfect time” to plan—stop. It won’t come.

Just start small:

  1.  Write down three things you want to accomplish this week.
  2.  Choose one part of your business to improve this month.
  3.  Schedule 15 minutes every Monday to outline your week.
  4. And on the days when you don’t feel like doing everything? Do something.

Even one small, intentional step keeps you on the path forward.

Ready to Plan for Real Progress?

If your business feels like it’s running you instead of the other way around, let’s talk. We offer practical tools, coaching, and software designed specifically for small service-based business owners—like you—who are ready to get organized, stay accountable, and move forward with purpose.

Because when you trade in panic for a plan, everything changes.

For more information, a free software demo or to see our operational independence training, please reach out to us at LSpoor@conciergebusinesssolutions.com

Or, schedule an appointment to discuss how we can best assist you.

To your success (with a plan),

Leslie Spoor

Founder, Concierge Business Solutions®

Helping you work smarter, not harder

Why You Wouldn’t Want an ERP System for Your Business

Let’s face it—running a business is stressful, chaotic, and often overwhelming.

And isn’t that part of the fun?

Who needs a system to make things easier when you can juggle endless tasks manually, miss deadlines, and burn the midnight oil just trying to stay afloat?

If you’re considering implementing an ERP (Enterprise Resource Planning) system like Essential Elements™, let’s explore why you might not want to do that.

1. You Love Being Overwhelmed

Picture this: you’re trying to locate an important client file, but it’s lost somewhere in the depths of your email inbox or buried in a stack of papers on your desk. The clock is ticking, the client is waiting, and your stress levels are skyrocketing. An ERP system would have that file stored securely in a centralized location, accessible in seconds.

But where’s the fun in that?

Chaos keeps your adrenaline pumping, right? If you thrive on that sense of urgency and enjoy searching for needles in haystacks, then an ERP system isn’t for you.

2. Who Needs Efficiency?

Your team spends hours every week manually entering data, reconciling spreadsheets, and double-checking calculations. Implementing Essential Elements™ would streamline these processes, automating repetitive tasks and reducing human error. But isn’t inefficiency part of your business culture?

After all, why finish work early when you can keep everyone at their desks well past closing time? Efficiency might lead to happier employees and more productive days, but that sounds suspiciously like progress.

3. Manual Processes Are a Badge of Honor

Do you enjoy piecing together reports from multiple systems?

Maybe it’s a point of pride that your financials require hours of manual calculations and cross-checking. Essential Elements™ integrates everything from time tracking and billing to client management, allowing for real-time reporting with the click of a button.

But wouldn’t it feel like cheating to let technology do the heavy lifting? If your spreadsheet wrangling skills are a source of personal validation, stick with the status quo.

4. Transparency? No Thanks

An ERP system offers a clear overview of your business at any given moment. Essential Elements™, for example, provides insights into your financials, employee productivity, and project statuses, empowering you to make data-driven decisions. 

But maybe you prefer the thrill of not knowing. Flying blind keeps things interesting, doesn’t it? Why bother with transparency when you can make decisions based on gut feelings and hope for the best?

5. Growth Is Overrated

You’ve built your business from the ground up, and it’s doing fine. Sure, you’d like to grow, but implementing an ERP system might make that growth too easy. Essential Elements™ eliminates bottlenecks, improves resource allocation, and supports scalability.

But why expand smoothly when you can experience the growing pains of outgrowing your current processes?

Struggling to meet demand and scrambling to onboard new clients are rites of passage, right?

6. Collaboration Is Overrated

Your team works in silos, and you like it that way. An ERP system fosters collaboration by providing a unified platform where employees can share information, track progress, and communicate seamlessly. 

But who needs seamless communication when misunderstandings and duplicate work can add a bit of excitement to your day? If you think “teamwork makes the dream work” is overrated, an ERP system might cramp your style.

7. You Prefer Reacting Over Planning

Your team works in silos, and you like it that way. An ERP system fosters collaboration by providing a unified platform where employees can share information, track progress, and communicate seamlessly.

But who needs seamless communication when misunderstandings and duplicate work can add a bit of excitement to your day? If you think “teamwork makes the dream work” is overrated, an ERP system might cramp your style.

8. Client Satisfaction Is Overhyped

A happy client is a loyal client—or so they say. Essential Elements™ enhances client satisfaction by streamlining communication, ensuring deadlines are met, and providing accurate billing.

But maybe your clients enjoy the unpredictability of your current processes. Who needs consistency and reliability when you can offer the thrill of uncertainty?

9. You Can’t Imagine Life Without Stress

Stress is a part of running a business, and maybe you’ve come to accept—or even enjoy—it. Implementing an ERP system like Essential Elements™ could reduce your stress by simplifying your operations, improving accuracy, and giving you more control over your business. 

But a stress-free life sounds boring, doesn’t it? If chaos is your comfort zone, an ERP system might just ruin everything.

 10. Work-Life Balance Is Overrated

Imagine being able to step away from your business without worrying about whether things are running smoothly. Essential Elements™ gives you the tools to automate tasks, delegate responsibilities, and maintain oversight, even from a distance.

But do you really want to take a vacation without checking your email 10 times a day? If you enjoy being tethered to your business, an ERP system might give you too much freedom.

In All Seriousness…

Of course, these points are tongue-in-cheek. The reality is, most businesses do benefit immensely from implementing an ERP system. Essential Elements™ was designed by a Lifestyle Manager to help business owners like you regain control, improve efficiency, and achieve greater success—without sacrificing your sanity. 

By centralizing your processes, automating repetitive tasks, and providing real-time insights, Essential Elements™ allows you to focus on what matters most: growing your business, delighting your clients, and enjoying your life.

If you’re ready to ditch the chaos and take your business to the next level, we’d love to show you how Essential Elements™ can help.

Schedule a demo today and see for yourself why you do want an ERP system for your business.

 

 

Thinking About Throwing in the Towel? Here’s Why You Shouldn’t Get a ‘Real Job’

Thinking About Throwing in the Towel? Here’s Why You Shouldn’t Get a ‘Real Job’

If you’ve ever been an entrepreneur for more than five minutes, you’ve probably hit that wall—the moment when you look at your to-do list, your dwindling bank balance, and your mounting stress, and think, “Why did I ever think this was a good idea?”

It’s a breaking point, and suddenly the 9-to-5 job you swore you’d never take starts to look strangely appealing. The predictable hours, the steady paycheck, the chance to clock out and leave your work behind at the end of the day—what’s not to love, right?

But let’s be real here. You know deep down that you’d last about a week in a “real job” before you were climbing the walls, frustrated by bureaucracy, and daydreaming about the business you walked away from. If you’ve ever found yourself in this position, you’re not alone. As entrepreneurs, we go through cycles of loving and hating what we do. The good news? There are ways to get back on track and fall in love with your business all over again.

Why a 9-to-5 Job Isn’t the Answer

When you hit that low point, it’s easy to romanticize the idea of working for someone else. It seems like a relief to leave the worries of payroll, marketing, client retention, and administrative nightmares to someone else for a change. But let me share a little secret: entrepreneurs don’t fit into a corporate mold. We’re wired differently.

1. You’re Used to Making the Rules

Remember why you started your business in the first place? You wanted the freedom to make decisions, to set your own schedule, and to follow your vision without someone breathing down your neck. Going back to a traditional job means giving up control, being told what to do, and asking permission for every little thing. You’ll be rolling your eyes during meetings and muttering, “I could do this better” under your breath before you know it.

2. You Thrive on Variety and Challenges

Entrepreneurs are problem-solvers. We get bored easily if we’re not being challenged. The predictability of a 9-to-5 job might seem like a welcome change at first, but once the novelty wears off, you’ll miss the variety and excitement of running your own business. When you’re in charge, every day brings a new problem to solve or a new opportunity to chase. It’s exhausting, sure, but it’s also exhilarating.

3. You Can’t Ignore Your Inner Voice

I’ve seen it time and time again. An entrepreneur hits a rough patch, decides to give up, and takes a “real job” out of desperation. Six months later, they’re miserable, starting to dream up new business ideas on their lunch break, and wondering why they ever left in the first place. You can’t shut off the entrepreneurial drive. It’s in your DNA. Even when it feels hard, the pull to create something of your own is stronger than the lure of a steady paycheck.

How to Fall Back in Love with Your Business

So, if the corporate escape plan isn’t the answer, what is? How do you get out of this rut and find your passion for your business again? Here are some strategies that have worked for me and my clients over the years.

1. Take a Step Back and Look at the Big Picture

When you’re knee-deep in the daily grind, it’s easy to lose sight of why you started your business in the first place. Remember your initial vision—the excitement you felt about building something from the ground up. Take a day (or a week, if you can) to step back, unplug, and reconnect with your purpose. One of my clients did exactly this. He was feeling burnt out and frustrated, ready to throw in the towel. I told him to take a weekend off, leave his phone at home, and spend some time doing the things he loved outside of work. By the end of it, he had clarity, new ideas, and a renewed sense of purpose.

2. Outsource the Tasks You Hate

One of the fastest ways to fall out of love with your business is to spend all your time on the parts you hate.

When I was first starting out, I did everything myself—bookkeeping, invoicing, newsletter creation, you name it. I was working 36-hour marathons and getting more frustrated by the day. It wasn’t until I hired a bookkeeper and outsourced my newsletter formatting that I got a taste of what freedom felt like.

Suddenly, I had time to focus on what I enjoyed—growing the business, coaching clients, and creating new programs.

If you’re stuck doing all the admin work, it’s time to delegate.

Trust me, the cost is worth the peace of mind.

 3. Reconnect with Your Clients

When you’re bogged down with paperwork and putting out fires, it’s easy to forget why you’re doing this in the first place—your clients. Take time to reach out and check in with a few of them. Ask for feedback. Hear their success stories.

 One of my favorite things to do when I’m feeling disconnected is to read through client testimonials or case studies. Seeing the tangible impact our services have had on their businesses reminds me why I started this company and reignites that fire.

4. Set New Goals and Challenges

 Sometimes, burnout isn’t about being overwhelmed—it’s about being underwhelmed. If your business has plateaued, it might be time to shake things up with a new project, product, or service. Set a big, audacious goal that excites you.

I did this with the launch of our software, Essential Elements™. It was a huge undertaking, and there were moments when I wanted to quit, but the challenge of building something innovative kept me going. Now, seeing how it’s transformed our clients’ businesses makes every sleepless night worth it.

5. Surround Yourself with Supportive People

Entrepreneurship can be lonely. When you’re struggling, it helps to have a circle of fellow business owners who get it. Find a mentor, join a mastermind group, or simply connect with a friend who understands the ups and downs of running a business.

One of my clients was ready to give up until she joined a peer group of entrepreneurs. Hearing their stories of struggle and success reminded her that she wasn’t alone, and it gave her the motivation she needed to keep going.

 

Does Your Business Enjoy Operational Independence?

We just returned from an incredible trip to Africa, and it was truly the vacation of a lifetime!

We explored South Africa, Zimbabwe, and Botswana, visiting breathtaking places like Motobos National Park, Chobe Game Reserve, Victoria Falls, and the Khama Rhino Sanctuary. 

Over our 12 days on the continent, we embarked on several safaris and boat rides, even spending one night in a tent under the stars.

We were incredibly fortunate to witness the Big Five (elephant, lion, water buffalo, rhinoceros, and leopard) in their natural habitats. Spotting a leopard is particularly rare due to its elusive nature, but we were thrilled to see not just one, but two leopards together!

 How was I able to enjoy such an extended time away from my two businesses? Because both operate with what’s known as Operational Independence. 

What is Operational Independence?

It is the ability of a business to function effectively without the owner’s constant presence and it is indeed a quantifiable measure of success, as it reflects how well the business is structured and managed.

Here’s how this measure of success can be quantified:

  1. Operational Independence Score:

    • Time Away: Measure the length of time the owner can be absent from the business without negatively impacting operations. This could be quantified by tracking the number of days or weeks the business operates smoothly without the owner’s direct involvement.
    • Key Performance Indicators (KPIs) Maintenance: Evaluate whether critical KPIs, such as sales, customer satisfaction, and employee productivity, remain stable or improve during the owner’s absence. If the business meets or exceeds these KPIs, it indicates strong operational independence.
  2. Delegation and Management Structure:

    • Delegation and Management StructureManagement Effectiveness: Assess the effectiveness of the management team or key employees in making decisions, solving problems, and leading the business in the owner’s absence. This can be measured through performance reviews, decision-making success rates, and overall business performance during periods of absence.
    • Systems and Processes: Evaluate the robustness of business systems and processes. A well-documented and automated system allows the business to run smoothly without the owner. This could be quantified by the extent to which operations are standardized and the ease with which employees can follow procedures without needing the owner’s input.
  3. Employee Empowerment and Satisfaction:

    • Employee Empowerment: Measure the extent to which employees feel empowered to make decisions and take ownership of their roles. This could be assessed through employee surveys or the frequency of decision-making by non-owner employees.
    • Turnover Rate During Absence: Track whether employee turnover rates increase when the owner is away. A stable or reduced turnover rate can indicate that employees are confident and capable of managing their responsibilities independently.
  4. Customer Experience Continuity:

    • Customer Satisfaction During Absence: Monitor customer feedback specifically during the period when the owner is away. If customer satisfaction remains high or improves, it suggests that the business is resilient and customer-facing operations are not dependent on the owner.
    • Customer Retention Rate: Track whether there is any change in customer retention rates when the owner is absent. Consistent retention rates indicate that the business has strong customer relationships and reliable service delivery.

Customer Experience ContinuityThe ability for a business to operate successfully without the owner being present is a strong indicator of the business’s maturity, resilience, and sustainability. It demonstrates that the business has solid systems, a capable team, and well-established processes, all of which are key to long-term success.

You don’t have to be tied down by your business. One of the great advantages of becoming your own boss is gaining the freedom to enjoy the leisure time you need to protect your mental health and happiness—without being chained to a time clock.

If your business hasn’t yet achieved Operational Independence, Concierge Business Solutions® can guide you in building the foundation to get there. 

Building a company is a noble pursuit, showcasing your tenacity, persistence, and focus. But life is too short not to enjoy it fully! 

For more information or to schedule an Operational Independence consultation, reach out to us at 760.898.9604 or by sending an email to: info@conciergebusinesssolutions.com.

Networking your Business, Part II

Networking your business in 2024 involves leveraging both traditional and digital strategies to build connections, establish your brand, and generate leads.

Here are some of the best ways to network your business effectively in the current landscape:

  1. Utilize Social Media:
  • LinkedIn: Create a professional profile, join relevant groups, and actively engage with posts. Share industry insights, participate in discussions, and connect with potential clients or partners.
  • Facebook and Instagram: Use these platforms to showcase your brand, share success stories, and engage with your audience through comments, likes, and shares
  • Twitter: Participate in Twitter chats related to your industry and use hashtags to reach a broader audience.

Attend Virtual and In-Person Events:

  1. Attend Virtual and In-Person Events:
  • Industry Conferences and Trade Shows: These provide opportunities to meet industry leaders, potential clients, and partners. Participate in panels or give presentations to showcase your expertise.
  • Webinars and Online Workshops: Host or attend virtual events to share knowledge, learn from others, and connect with attendees.
  1. Join Professional Organizations:
  • Chambers of Commerce: Local chambers offer networking events, workshops, and opportunities to meet other business owners
  • Industry-Specific Associations: These organizations often have member directories, forums, and events that can help you connect with like-minded professionals
  1. Leverage Networking Groups:
  • BNI (Business Network International): Join a local chapter to exchange referrals and build relationships with other business owners.
  • LeTip: Another business networking organization that helps members grow their businesses through trusted referrals.
  1. Engage in Community Involvement:
  • Volunteer: Participate in local community events or volunteer for causes related to your industry. This not only helps the community but also builds your reputation and expands your network.
  • Sponsor Events: Sponsor local events or sports teams to increase your brand visibility and connect with community members.
  1. Use Digital Tools:
  • CRM Systems: Use Customer Relationship Management (CRM) tools to manage and nurture your connections. Track interactions and follow up with leads systematically.
  • Email Marketing: Build an email list and send out regular newsletters with valuable content, updates, and promotions to keep your network engaged.

Collaborate with Influencers:

  1. Collaborate with Influencers:
  • Industry Influencers: Partner with influencers in your industry to reach a wider audience. They can help promote your brand to their followers through collaborations, endorsements, or guest blogging.
  1. Create Valuable Content:
  • Blogging: Write blog posts on topics relevant to your industry. Share insights, tips, and trends to establish yourself as a thought leader.
  • Video Content: Create videos to showcase your expertise, behind-the-scenes looks at your business, or customer testimonials. Share these on YouTube, LinkedIn, and other social media platforms.
  1. Network within Your Industry:
  • Forums and Online Communities: Join and actively participate in industry-specific forums and online communities like Reddit, Quora, or niche professional groups.
  1. Follow Up and Stay Connected:
  • Consistent Communication: Follow up with new contacts after networking events. Send personalized messages, schedule meetings, and stay in touch regularly to nurture relationships.

By combining these strategies, you can effectively network your business in 2024, building meaningful connections and driving growth.

Time flies for small business owners

Do You Have a Support System?

Whether you are an entrepreneur or a solopreneur, finding a support system is crucial for your success and well-being. For small business owners, this often starts with a solid team. If you have employees, they are the backbone of your operation. Hiring people who are not only skilled but also share your vision and enthusiasm can propel your business forward.

But, if you do not have a built-in team, there are many other sources of support you can tap into.

Here’s where you can find or build a support system:

networking for small businessNetworking Groups and Associations

Joining local or online networking groups can connect you with other entrepreneurs who understand the challenges you face. Organizations like the Chamber of Commerce, industry-specific associations, or online platforms like LinkedIn groups can provide valuable connections and support.

Coworking Spaces

Coworking spaces offer more than just a place to work. They are hubs for like-minded professionals who can offer advice, share resources, and collaborate. These environments foster a community feel and can provide much-needed social interaction.

Coworking spaces are particularly important if you are working from home for the first time. It takes discipline and routine to be productive when working from home. If this is challenging for you, the coworking space may be ideal.

Mentorship Programs

Seek out mentorship programs where experienced business owners provide guidance and support. Organizations like SCORE, Small Business Development Centers (SBDCs), or online platforms like MicroMentor can connect you with mentors who can offer personalized advice.

Business Coaches and Consultants

Hiring a business coach or consultant can provide tailored guidance and accountability. They can help you set goals, overcome obstacles, and stay focused on your business strategy.

As Concierge Business Solutions Inc® is focused on Lifestyle Management and Concierge services specifically, we are an ideal source for mentorship, coaching and consulting. Our 30+ years of corporate and entrepreneur experience allows you to fast-track your business without reinventing the wheel.

Online Communities and Forums

Your peers and fellow entrepreneurs can also play a significant role. Surrounding yourself with other business owners can create a support system where you can share experiences, exchange ideas, and offer mutual encouragement. Think about local business associations or entrepreneur meetups where you can connect with like-minded individuals.

There are numerous online communities and forums where solopreneurs gather to share experiences and support each other. Websites like Reddit, Facebook groups, and industry-specific forums can be great places to ask questions, get feedback, and find encouragement.

Professional Services

Building a network of professional services like accountants, lawyers, and marketing experts can provide crucial support. These professionals can help you manage specific aspects of your business, allowing you to focus on what you do best.

Friends and Family

Don’t underestimate the power of your personal network. Friends and family can offer emotional support, lend a hand when needed, and provide a sounding board for your ideas. While they might not always understand the intricacies of your business, their encouragement can be invaluable.

On the flip side, your family and friends want to protect you and may become unintentionally negative when you say you’re starting your own business. Naysayers who doubt your capabilities or constantly highlight potential failures can sap your energy and confidence. It’s important to recognize and minimize the influence of such negativity, focusing instead on building a positive and encouraging network.

Educational Resources

continuing educationInvesting in your education by attending workshops, webinars, and conferences can expand your knowledge and connect you with other solopreneurs. These events are often great places to meet potential collaborators and mentors

Examples of Solopreneur Support Systems

1. Local Networking Group:

  • See if you have a local CAI organization (Community Associations Institute) – they are filled with Community Managers, Homeowners and vendors.

2. Coworking Space:

  • When looking for a coworking space, look for one where realtors also congregate. Realtors can be your best source of leads, but there are specific ways to finesse the realtor/lifestyle manager relationship.

3. Mentorship Program:

  • For the fastest mentorship or coaching, Concierge Business Solutions Inc® is your most cost-effective resource (yes, that’s us!)

4. Online Community:

  • There are multiple online groups where you can brainstorm and hold each other accountable. Many of these are by invitation only so if you’re looking for one, let us know.

5. Professional Services Network:

  • All small businesses need an accountant, bookkeeper, digital marketer and possibly even a newsletter publisher. The key is to work ‘on’ your business, not ‘in’ it. Outsourcing these tasks allows you to focus on building your business.

The bottom line is that the people you surround yourself with profoundly affect your small business’s success. Supportive employees, mentors, peers, and loved ones can provide the skills, insights, encouragement, and stability needed to thrive.

By building and nurturing these relationships, you set yourself and your business up for greater success. So, take a moment to evaluate your network and consider how you can surround yourself with the right people to help your business flourish.

 

 

 

 

 

 

 

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